When Windows/Office XP’s built-in speech recognition stopped working a few months ago (following some unidentified Windows Update), I gave up on it and went back to the keyboard. My wife’s RSI hasn’t improved enough for that, though, so I switched her to Dragon’s NaturallySpeaking. In the beginning, it looked great for her, and she found it even better on a lot of things. But recently, it’s been throwing Application Errors (DSXWarning_UttsPurged) for which I can find no explanation or even a reference on Google or ScanSoft’s site.
The ultimate insult is that there’s no way to email a question to tech support without paying a $10 fee (they do allow one incident free). Telephone? Forget it, more $$$. How about even a crummy public forum? Nope. If I worked for them, I’d be embarassed. I had bought a copy for myself recently but haven’t opened it yet and I’m seriously considering sending it back.
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